[rt-users] merge bug?

[Matthew Watson]

Heya.

 I've noticed a slight issues,
rt-2.0.11
 If I merge two tickets together, then merge a third ticket into them, the
history shows all three tickets, but there is no transactions for the second
merge.

for this i,
merged 271419 into 271421
then resolved 271421
then merged 271420 into 271421

looking at the db it has..

mysql> select id,EffectiveId from Tickets where id in
('271419','271420','271421');
+--------+-------------+
| id     | EffectiveId |
+--------+-------------+
| 271419 |      271421 |
| 271420 |      271421 |
| 271421 |      271421 |
+--------+-------------+
3 rows in set (0.00 sec)

which is correct, but..

mysql> select * from Transactions where Ticket in
('271419','271420','271421') or EffectiveTicket in
('271419','271420','271421');
+--------+-----------------+--------+-----------+---------+------------+----
------+----------+-----------------------------------------+---------+------
---------------+
| id     | EffectiveTicket | Ticket | TimeTaken | Type    | Field      |
OldValue | NewValue | Data                                    | Creator |
Created             |
+--------+-----------------+--------+-----------+---------+------------+----
------+----------+-----------------------------------------+---------+------
---------------+
| 693415 |            NULL | 271419 |         0 | Create  | NULL       |
NULL     | NULL     | NULL                                    |      52 |
2002-01-17 12:24:09 |
| 693416 |            NULL | 271420 |         0 | Create  | NULL       |
NULL     | NULL     | NULL                                    |      52 |
2002-01-17 12:24:24 |
| 693418 |            NULL | 271421 |         0 | Create  | NULL       |
NULL     | NULL     | NULL                                    |      52 |
2002-01-17 12:24:43 |
| 693422 |            NULL | 271419 |         0 | AddLink | MergedInto |
NULL     | NULL     | Ticket 271419 MergedInto ticket 271421. |      52 |
2002-01-17 12:25:35 |
| 693424 |            NULL | 271421 |         0 | Status  | Status     | new
| resolved | NULL                                    |      52 | 2002-01-17
12:25:58 |
+--------+-----------------+--------+-----------+---------+------------+----
------+----------+-----------------------------------------+---------+------
---------------+
5 rows in set (1.80 sec)

mysql>

so the second merge transaction is missing.

Anyone see this? is it a bug or just something I'm doing wrong.
So, it seems to work nicely, except, there is no transactions for subsequent
merges?


On a kind of related note, I noticed with 2.0.9 when doing a search it must
not look at the effectiveids correctly, as a search would pull out tickets
that are merges together.. but that seems to be fixed in 2.0.11

----------------------------------------------
Matthew Watson
Development, Netspace Online Systems
mwatson at netspace.net.au