[rt-users] Attachments in Correspondance?

[Ross Williamson]

Hi all,

We have implemented this locally and it works really well.  The only
thing to do is make sure that you modify the installer to insert the
correct entries for RequestorsCC and for AdminCcs.  See the example
below...


my @ScripActions = (
		       {
		     Name => 'Notify-COMMENT/ATTACH-AdminCcs',
		     Description => 'Send email ATTACH/COMMENT to AdminCCs',
		     ExecModule => 'NotifyAsCommentWithAttachment',
		     Argument => 'AdminCc'
		       },
		       
		       {
		     Name => 'Notify-CORRESP/ATTACH-Requestor,Cc',
		     Description => 'Send email ATTACH/CORRESSPOND to Requestor,Cc',
		     ExecModule => 'NotifyWithAttachment',
		     Argument => 'Requestor,Cc'
		       },
		       
		      );

Don't make the mistake we made doing a NotifyAllWatchers on it can get
really messy for replies :)

Have fun

Ross


On Wed, 2002-01-16 at 20:04, Mike White wrote:
> 
> Has anyone tried out Staffan Larsen's NotifyWithAttachment Action? (http://lists.fsck.com/pipermail/rt-users/2001-October/004793.html)
> 
> I'm thinking of implementing it and i'm wondering if anyone has found any problems.
> 
> Thanks,
> Mike
> 
> 
> 
> 
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-- 
Ross Williamson
Director Operations and Customer Support
Quios (eWingz Systems, Inc)

Mobile : +44 7876 308 566
Phone  : +44 207 170 4014
Office : +44 207 170 4017
Web    : www.ewingz.com