[rt-users] Serious problem, mails still not being sent update #2

[Simon Woodward]

The problem is definatley related to the specific ticket and not the
address.

I have tested the following:

Reply on broken ticket : same problem
Add a second requester : same problem
Delete original requester, leave new one : same problem
Create new ticket and merge old to new then reply : works

Go figure ? :-)

Simon.