[rt-users] Reverse sort on ticket history display?

Beachey, Kendric Kendric.Beachey at garmin.com
Thu Jan 24 14:23:21 EST 2002


Sorry, on the ticket detail screen, not the search screen.  Should have said
that in the first place.

> -----Original Message-----
> From: Kevin Broch [mailto:kbroch at broadcom.com]
> Sent: Thursday, January 24, 2002 1:12 PM
> To: Beachey, Kendric
> Cc: Rt-Users (E-mail)
> Subject: Re: [rt-users] Reverse sort on ticket history display?
> 
> 
> Just click on the "Age" link and it will swap the table.
> 
> /Kevin
> 
> 
> Beachey, Kendric wrote:
> 
> > Some of my users are asking if they can have a ticket 
> screen that looks 
> > just like the regular one but lists history newest to 
> oldest instead of 
> > oldest to newest.
> > 
> > Is there an easy way to do this?
> > 
> > If not, is there a hard way?  :-)
> > 
> > Either way, would such a change be global, or could it be 
> done per queue?
> > 
> > -- 
> > Kendric Beachey
> >  
> > 
> 
> 
> 




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