[rt-users] Owner change

[Ferguson, Kevin]

Hi Ian,

In the contrib directory, there are Conditions and Actions for 
OwnerChange and NotifyOldOwner.  Install these per the READMEs 
and create a scrip that uses them.  Search the archives for
several examples.

ttfn,
kevin


> -----Original Message-----
> From: Ian D [mailto:ian at roxen.com]
> Sent: Thursday, January 24, 2002 6:22 AM
> To: RT
> Subject: [rt-users] Owner change
> 
> 
> How do I add a Scrip that sends email to the previous owner when a
> ticket is stolen?
> -- 
> /Ian D
> Ian Delahorne - Support at Roxen IS
> ian at roxen.com - support at roxen.com
> +46 (0)709 15 39 55
> +46 8 441 39 00
> 
> 
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