[rt-users] how can i set Default ACLs ??

[RT2 Troubles]

Uuuh no.. Hahaha.. NotifyMyGrandmaThatThisVariableIsTooLong ? Hahaha... I 
didn't touch the scrips yet because it said in the instructions that the 
primary reason to touch scrips was to have an auto-respond to email -> queue 
requests. I guess I better go read em! Thanks again Greg! ;)


On January 25, 2002 03:03 pm, you wrote:
> Ohh! Ohh! I know the answer to this! I bet you don't have a "OnCorrespond
> NotifyAllWatchers with template Correspondence" scrip setup for the queue
> :)
>
> <I'm bored so I thought I'd answer anyways>
>
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-
> Greg Smythe
> SysAdmin
> Intellstat Communications
> WA State Resident
>
>
>
>
> -----Original Message-----
> From: RT2 Troubles [mailto:rt2trouble at morben.ca]
> Sent: Friday, January 25, 2002 2:43 PM
> To: rt-users at lists.fsck.com
> Subject: Re: [rt-users] how can i set Default ACLs ??
>
>
> Wow.. Big thanks to Greg Smythe .. that man is a problem solver and a half.
> After fixing two issues in a row via some private exchanges I decided to
> stop
> bugging Greg and I'm posting this last (I hope) problem to the list.
>
> We can now accept customer mail (thanks Greg) and RT2 is putting it into
> the
>
> right queues (thanks again Greg), but when we reply to the customer
> submitted
> ticket, there's no mail sent and no error in the rt.log files or in
> /var/log/maillog.. It's almost like it's not even trying to send the reply
> out. Any suggestions of other log files to check or which settings I should
> check that effect mail replies?
>
> Thanks in advance, this list is great!
>
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