[rt-users] problem with configuration

[Janez Dovc]

Hello,
I am a new user of RT. I heard about it that is very useful so I want to
install it on our server. But I have problems making it working. I install
all perl modules (make tesdeps found everything), make install sucesfully
installs everything and configure mysql database and mod_perl is also
instaled. But the problem is, when I try to start the apache server. There
is an error, you can check at the bottom of this page. The httd.conf entry
is:

Alias /rt2/ /usr/local/rt2/WebRT/html/
PerlRequire /usr/local/rt2/bin/webmux.pl
<Location /rt2>
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>

Can you give me a hint, what is wrong?

Thanks in advance,

Janez



root at cosy:/software# /usr/local/apache/bin/apachectl start
[Sat Jan 26 22:33:49 2002] [error] Can't locate Storable.pm in @INC (@INC
contains: /usr/local/rt2/etc /usr/local/rt2/lib /usr/lib/perl5/i386-linux
/usr/lib/perl5 /usr/lib/perl5/site_perl/i386-linux /usr/lib/perl5/site_perl
. /usr/local/apache/ /usr/local/apache/lib/perl) at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
BEGIN failed--compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
Compilation failed in require at
/usr/lib/perl5/site_perl/Apache/Session/File.pm line 22.
BEGIN failed--compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/File.pm line 22.
Compilation failed in require at /usr/local/rt2/bin/webmux.pl line 85.
BEGIN failed--compilation aborted at /usr/local/rt2/bin/webmux.pl line 85.
Compilation failed in require at (eval 1) line 1.

Syntax error on line 1071 of /usr/local/apache/conf/httpd.conf:
Can't locate Storable.pm in @INC (@INC contains: /usr/local/rt2/etc
/usr/local/rt2/lib /usr/lib/perl5/i386-linux /usr/lib/perl5
/usr/lib/perl5/site_perl/i386-linux /usr/lib/perl5/site_perl .
/usr/local/apache/ /usr/local/apache/lib/perl) at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
BEGIN failed--compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/Serialize/Storable.pm line 14.
Compilation failed in require at
/usr/lib/perl5/site_perl/Apache/Session/File.pm line 22.
BEGIN failed--compilation aborted at
/usr/lib/perl5/site_perl/Apache/Session/File.pm line 22.
Compilation failed in require at /usr/local/rt2/bin/webmux.pl line 85.
BEGIN failed--compilation aborted at /usr/local/rt2/bin/webmux.pl line 85.
Compilation failed in require at (eval 1) line 1.

/usr/local/apache/bin/apachectl start: httpd could not be started
root at cosy:/software#