[rt-users] trouble in using the RT command line tools

[Frank Rutzen]

Tks for helping me.
Sorry for ignoring the FAQ.

I modified the suidperl as in the FAQ.
Now it's going one step further and i get the Error:
"No RT user found. Please consult your RT administrator."

For testing i setup a user with the same name in the linux box and on my
RT system and get the mentioned error.

Do i need to allow a database connections for this linux user to the RT
database?

If somebody can give me a hint.

TKS
FRANK




Jesse Vincent wrote:
> 
> This is in the FAQ. your copy of perl isn't built with setuid/segid support.
> 
>         -jesse
> 
> On Tue, Jan 22, 2002 at 11:50:07AM -0800, Jim Meyer wrote:
> > On Mon, 2002-01-21 at 08:04, Frank Rutzen wrote:
> > > Tried to use the rt2/bin/rt to access my tickets.
> > >
> > > and the result is:
> > > frank at discovery:/opt/rt2/bin > rt
> > > Can't do setuid
> >
> > I think you have to run it as root so that you're allowed to use the
> > setuid command. Otherwise, your box may be configured not to run
> > setuid/setgid scripts.
> >
> > Those are my two leading guesses. =]
> >
> > --j
> > --
> > Jim Meyer, Geek At Large                              purp at wildbrain.com
> >
> >
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> >
> 
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