[rt-users] Installation confusion

[Nate Amsden]

yan seiner wrote:
> I am trying to install RT on a RedHat 7.2 box.  I've finally got Apache,
> perl, and everything else happy, but I can't get RT installed.
> 
> Basically, the install script asks me for the passwords, and then fails
> to crate the rt_user.  
> 
> I'm not familiar at all with MySQL, so I can't tell if it's an RT
> problem or a MySQL problem.
> 
> I am also confused by the fact that I only added a root password, but
> the script asks for 2 admin passwords and a user password.  I am not
> clear if these are to be created by RT or if they're supposed to be
> existing accounts.

last i checked you had to create the database, the permissions and
the account/password BEFORE trying to install RT

if your new to mysql i reccomend webmin (www.webmin.com) it makes
mysql administration(the basics at least) pretty easy.

nate



-- 
Nate Amsden
System Administrator
GraphOn
http://www.graphon.com