[rt-users] Very slow sending email from RT.

Bruce Campbell bruce_campbell at ripe.net
Fri Jul 12 09:50:01 EDT 2002

On Thu, 11 Jul 2002, Vivek Khera wrote:

> >>>>> "JS" == James Satterfield <JSatterfield at ciphergen.com> writes:
> JS> I've got RT2.0.13 running on RedHat7.3 using a postfix MTA. It appears that
> JS> every time RT must generate and send an email (oncreate autoreply, reply to
> JS> requestor, etc) it takes a good minute for RT to send the email. If it's a
> My first inclination when seeing a "about a minute" delay involving
> sending mail is to check your DNS setup, including reverse DNS.

You can speed up RT's mail sending performance by ensuring that your MTA
operates in queueing mode, rather than immediate delivery.  Waiting for
DNS/remote mail machines is the MTA's job, not RT's.

                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B             Operations/Security

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