[rt-users] Installing on Redhat 7.2

James Satterfield JSatterfield at ciphergen.com
Mon Jul 15 14:55:58 EDT 2002

Within RT, grant the Everyone group CreateTicket.


-----Original Message-----
From: Neil Bingham [mailto:neil.bingham at pace.co.uk] 
Sent: Monday, July 15, 2002 9:34 AM
To: rt-users at lists.fsck.com
Subject: RE: [rt-users] Installing on Redhat 7.2

> * Neil Bingham <neil.bingham at pace.co.uk> [2002-07-15 11:30]:
> > > On Monday 15 July 2002 3:34 pm, Neil Bingham wrote:
> > Just symlinking /tmp/mysql.sock to that file makes it work.  I've 
> > grep'd down through all the RT source and can't find a reference to 
> > /tmp/mysql.sock
> This could be dangerous if /usr/local and /tmp are not on the same 
> filesystem.


> > Searching the /usr/lib/perl5 doesn't produce a match either.
> If you are using DBD::mysql without specifying a hostname, then 
> localhost and Unix domain socket are assumed.  Have you set the 
> hostname in the etc/config.pm?

I left $DatabaseHost as the default "localhost".

Incidentally I've been experimenting successfully with this for the last
couple of hours.  So far it pretty much makes the installation hassle

However one problem I have encountered is that requests emailed in from
users that don't have RT accounts are being thrown out:

No permission to create tickets in the queue 'general'.  

I assume the Nobody user has CreateTicket privs but it isn't listed in the
user list so I can't check.

Anyone got any ideas on this one?



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