[rt-users] multiple email addresses for one person

boris.goldowsky at fen.com boris.goldowsky at fen.com
Wed Jul 17 08:21:57 EDT 2002

Is there any way to give a user more than one email address?  Some
people send in requests from two different email accounts, and it
would be nice to be able to group the tickets together as belonging to
a single requestor.

Alternatively, is there a place I could hook in a script to rewrite
email addresses as they come in, to render them into a canonical form?
Any examples of such a function?


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