[rt-users] Missing mail?

[Sven Sternberger]

Hello!

Before you install the scrips you should check in the
source code if the path settings are correct
* to the perl interp.
* to the modules

The second isssue with the log file is probably a problem
with the right management. Look which user or group your
web server is running and allow the web server user/group
to write files in the directory.

okay hope this help

bye!

Am Mit, 2002-07-17 um 11.04 schrieb Neil Bingham:
> > > One small niggle I've spotted is that if I go in as root 
> > and reassign an
> > > issue to another person that person doesn't get notified by email.
> > 
> > You wish to have the following Scrips on your queue:
> > 
> > 	OnOwnerChange NotifyOwnerAsComment with template Give
> > 	OnOwnerChange NotifyOldOwner with template Steal
> > 
> > The extra ScripCondition and ScripAction can be transferred from:
> > 
> > 	http://www.fsck.com/pub/rt/contrib/2.0/OwnerChange/
> > 	http://www.fsck.com/pub/rt/contrib/2.0/NotifyOldOwner/
> 
> Thanks.  I've installed them, and my rules now look like this, but no mail
> is being sent.
> 
> OnOwnerChange NotifyOldOwner with template Steal 
> OnOwnerChange NotifyOwner with template Give 
> OnOwnerChange NotifyRequestors with template Steal
> 
> There is nothing in the sendmail logs.  RT isn't logging anything.  I have
> lots of zero byte files in my log dir.
> 
> Neil.
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
-- 
Sven Sternberger                     Tel.: +49 (0) 40 8998 4397
Desy                                 Email: sven.sternberger at desy.de
Notkestr. 85
D-22607 Hamburg