[rt-users] Any way to steal a ticket?

[Esteban Cabero]

Hello Stephane.

Would "Steal" or "Take" not work for you?

Best Regards
Esteban Cabero

-----Original Message-----
From: Stephane Bortzmeyer [mailto:bortzmeyer at nic.fr]
Sent: 24 July 2002 11:30 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Any way to steal a ticket?


I'm trying to take a ticket from another user and RT says me:

You can only reassign tickets that you own or that are unowned

Any way to bypass this check? I really want this ability (combined
with OnOwnerChange so that the old owner is warned and can complain).

Even when logged as root, I get the above message.


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