[rt-users] New install: "WebRT: No ticket specified"?

Phil Homewood pdh at snapgear.com
Tue Jul 30 18:27:05 EDT 2002

Howard Jones wrote:
> work. When I try and add a new ticket I get this message in the Apache
> errorlog:
>    "WebRT: No ticket specified ()"
> and the web browser never returns a page. The httpd process doesn't seem to
> be doing anything useful, and the database doesn't show the new ticket.

Have you tried using a different browser? Your permissions are
all set up to allow the user in question to CreateTicket in the

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