[rt-users] Is there a way to get RT not to reply to certain addresses?

Rick Rezinas rick.rezinas at qsent.com
Wed Jul 31 13:27:24 EDT 2002

you could easily setup a queue to not reply to requestors/watchers.
That would work if the queue it's emailing is just for that purpose
(sounds like tracking notifications).   Go and modify the scrips for
that queue.  Otherwise I'm not sure, it depends on your need for the
queue.  You may be able to tweak your mailserver also, but that's never
any fun ;)


On Wed, 31 Jul 2002, Glenn Sieb wrote:

> For instance, if I set up my backup system to email an RT queue, I don't 
> want RT to send that email address anything. Same for users like root, and 
> such...
> If this is an RTFM, I apologize, but I haven't run across this before...
> Thanks in advance,
> Glenn
> ---
> Glenn E. Sieb
> System Administrator
> Lumeta Corporation
> +1 732 357-3514 (V)
> +1 732 564-0731 (Fax)
> _______________________________________________
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> rt-users at lists.fsck.com
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Rick Rezinas  503-889-7091
Unix Systems Administrator
Qsent, Inc.

When Gladstone was British Prime Minister he visited Michael Faraday's
laboratory and asked if some esoteric substance called `Electricity'
would ever have practical significance.
"One day, sir, you will tax it," was the answer.
					        	-- Science, 1994

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