[rt-users] priority & enhanced-mailgate

[Andre Esser]

First thanks to Simon. I will take a look at that.
Now I have another question ;)
Seems like I'm not the only one...

The enhanced-mailgate is working fine, but I can't set
the priority and final-priority.
I've tried to set RT-Due and RT-Requestor with success.
But I can't touch the priorities.
This is what the body of the e-mail looks like:

##########################################
RT-Final-Priority: 60                                                           
RT-Priority: 20                                                                 
RT-Requestor: +requestor at snyrre.de                                                  
RT-Due: 6/7/2002                                                                
                                                                                
                                                                                
hahah, final prio --> 50                                                        
actual prio --> 20                          
blablabla
##########################################




I've seen this question before, but no answer.
Does anybody knows how to touch the priorities by ticketcreation
via e-mail?


Thanx for help

Andre
-- 
Andre Esser
andre at snyrre.de