[rt-users] Error with StockAnswers add-on

[Michael Grubb]

Which version of StockAnswers are you using?

On Friday 14 June 2002 20:49, francisv at dagupan.com wrote:
> Hi,
>
> I've setup my RT (2.0.13) with StockAnswers. When I click "Stock Answers",
> it gives me the following error:
>
> error in file:
> /usr/local/rt2/WebRT/data/obj/LOCAL/Ticket/StockAnswers.html
>   line 15:  Global symbol "$queue" requires explicit package name
>
> context:   ...
> 11:  my $_out = $m->current_sink;
> 12:  $m->debug_hook($m->current_comp->path) if (%DB::);
> 13:
> 14:
> 15:  my $formatted_queue = $queue ? "- $queue" : "";
> 16:
> 17:  # where your stock answers live. Note trailing /
> 18:  #my $templateDir = "/home/bugs/rt2/local/templates/";
> 19:  my $templateDir = "$RT::MasonLocalComponentRoot/../../templates/";
> ...
>
> code stack:
> /usr/local/rt2/WebRT/data/obj/LOCAL/Ticket/StockAnswers.html:15
> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Interp.pm:381
> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm:116
>
>
> ---
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>
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