[rt-users] Ticket through email with mult. requestors and cc´s

[Sven Sternberger]

Hello!

I think that I may overlook the solution, when a ticket
is created through the email gateway, in the ticket
there is never a cc set. I look for a way to
set the cc field to all persons who receive the original email.
I looked at the enhanced email gateway, but i dont see a
easy solution with this tool.

bye
-- 
Sven Sternberger                     Tel.: +49 (0) 40 8998 4397
Desy                                 Email: sven.sternberger at desy.de
Notkestr. 85
D-22607 Hamburg