[rt-users] RT Performance, Hardware

[Manfred Hui]

It should only take a few seconds to load a ticket, (we have around 30000
tickets, mysql, P3 600, 512 mb ram)

Check that you have indexed the tables correctly, especially Tickets,
Transactions and Attachments.

Upgrading to the latest version may also offer speed improvements, as I
discovered (from 2.0.8 to 2.0.13)

Manfred.

----- Original Message -----
From: "Harald Kollera" <harald.kollera at fun.de>
To: "Daniel K" <dmk at sych.org>
Cc: <rt-users at lists.fsck.com>
Sent: Monday, June 24, 2002 4:04 PM
Subject: Re: [rt-users] RT Performance, Hardware


> Hi,
>
> Daniel K wrote:
> > So given that I haven't done anything to tweak the performance, and it's
> > probably running on an underpowered machine - I'm not expecting
brilliant
> > performance.
> >
> > However, it takes >40 seconds just to display a ticket with a single
> > comment!
> >
> > What sort of hardware are people running R/T on? Is Postgres likely to
be
> > very much slower than MySQL? What sort of hardware should I expect to
have
> > to use for reasonable performance? Are there any performance tweaks
people
> > can suggest?
>
> we run it on a linux box (woody-debian, Pentium III with 1 processor
> 750MHz, 256MB Ram) with postgres. And it seems sufficient. But from my
> experience RT is slow as a snail if the mailing system is not well
> configured.
>
> Harald
>
> --
> Dr. Harald Kolléra
> Professional Services
> fun communications GmbH
> Brauerstrasse 6   76135 Karlsruhe   Germany
> Tel: +49 721 964480           Fax: +49 721 96448-299
> email: harald.kollera at fun.de  http://www.fun.de/
>
> I trust in http://www.keytrust.de
>
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>
>