[rt-users] RT Performance, Hardware

[Nate Amsden]

Manfred Hui wrote:
> 
> It should only take a few seconds to load a ticket, (we have around 30000
> tickets, mysql, P3 600, 512 mb ram)
> 
> Check that you have indexed the tables correctly, especially Tickets,
> Transactions and Attachments.

does this apply to only postgres ? i have a system running mysql and with 1000
tickets its dog slow, some tickets take over a minute to load. p3-600 1gb ram.

can you point me to docs that talk about indexing the tables ? i haven't used
rt directly much yet(others on the network do) but i have been maintaining
the 'back end' for a while.

thanks!!

nate

-- 
Nate Amsden
System Administrator
GraphOn
http://www.graphon.com