[rt-users] My RT acting up

[Harald Wagener]

>>> I'm running RT 2.0.13.  All of a sudden I cannot see any of the
>>> Comments associated with ANY tickets.  I also can't access any user
>>> information when I go to the "Configuration" section.  There have
>>> been no configuration changes.  I have restarted apache and mysql
>>> several times already to no avail.  Anyone ever seen this behavior?
>> 
>> Hmmm.  Check for database corruption, perhaps.  Search the mailing
>> list archives for a thread from the first part of June 2002 with the
>> subject line "Urgent: "permission denied" / "Correspondence
>> (probably) not recorded"".  Good luck!
 > I had this issue just the other day. In my case I didn't check my DB
 > backups and they ran my disk out of space. Check your free disk space
 > "df -h". In my case after freeing the disk space RT was fine.
 >
 > Greg

Also, just look if RT has write permissions to it's log files. These may get 
lost when using a badly configured tmpwatch or similar.

Regards,
	Harald

-- 
Harald Wagener*An der Alster 42*20099 Hamburg*http://www.fcb-wilkens.com