[rt-users] Requesters Viewing Submitted Tickets
Matthew 'Chewy' Trewhella
matt at winweb.net
Fri Jun 28 10:28:30 EDT 2002
In global group setup, allow requestors to see ticket.
----- Original Message -----
From: "Matthew P. Cox" <mcox at latte.harvard.edu>
To: <rt-users at lists.fsck.com>
Sent: Friday, June 28, 2002 3:11 PM
Subject: [rt-users] Requesters Viewing Submitted Tickets
> When RT creates user names on ticket submittal the "Let this user access
> RT" option defaults to true. What does this actually imply for their
> access to RT?
>
> I would like anyone who submits a ticket to be able to view their own
> tickets. Is there an easy way to do this? Does every requester need to
> be given rights?
>
> Just looking to be pointed in the right direction.
>
> TIA,
> Matt
>
>
>
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>
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