[rt-users] Requesters Viewing Submitted Tickets

Matthew 'Chewy' Trewhella matt at winweb.net
Fri Jun 28 10:28:30 EDT 2002


In global group setup, allow requestors to see ticket.

----- Original Message ----- 
From: "Matthew P. Cox" <mcox at latte.harvard.edu>
To: <rt-users at lists.fsck.com>
Sent: Friday, June 28, 2002 3:11 PM
Subject: [rt-users] Requesters Viewing Submitted Tickets


> When RT creates user names on ticket submittal the "Let this user access
> RT" option defaults to true. What does this actually imply for their
> access to RT? 
> 
> I would like anyone who submits a ticket to be able to view their own
> tickets. Is there an easy way to do this? Does every requester need to
> be given rights?
> 
> Just looking to be pointed in the right direction.
> 
> TIA,
> Matt
> 
> 
> 
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> 





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