[rt-users] Watchers

[bpinksto]

I have configured 3 users into a group and given them watch priveleges as 
admin and normal.  They are also set up as watchers under the queue, but when 
a new ticket is created the scrip doesn't send out an email, and the ticket 
doesn't list them as watchers.  The only watcher listed is the requester.  How 
do I set up certain users to be watchers for all tickets in the queue by 
default??

Thanks for any help
Brad Pinkston
Centenary College of LA
IT Department
bpinksto at centenary.edu

bpinksto at centenary.edu