[rt-users] enhanced mailgate

Alexander, John alexandj at fortrex.com
Fri Mar 1 13:44:21 EST 2002


I too am using the enhanced mailgate without PGP and have noticed the same
thing as Grega about certain pseudo-headers not working.



John Alexander





-----Original Message-----
From: Grega Milcinski [mailto:grega.milcinski at ijs.si]
Sent: Friday, March 01, 2002 1:04 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] enhanced mailgate


I installed enhanced mailgate and used it without PGP. As I understood,

I can do that, but pseudo-headers would only be applied for new tickets.

And it works, but not perfectly.

I noticed, that these settings does not work:

started 

starts (due works)

resolved

priority

final-prioritt





in mail, I wrote these lines:

rt-priority: 10

rt-final-priority: 20

RT-Starts: 02/12/2002

RT-Started: 13/12/2002

RT-resolved: 12/12/2002



Did I misspelled somewhere?



I have some more questions:

what exactly do I have to do, to add PGP (GPG)?

Why time-worked and time-left are not implemented? Are these features

different from all the others?



Ragards

Grega

















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