[rt-users] enhanced mailgate

Alexander, John alexandj at fortrex.com
Mon Mar 4 21:06:57 EST 2002


I've got a couple of perl processes which generate e-mails to automatically
create tickets for recurring tasks.

I'm using the enhanced mailgate in RT to set things like priority and
keywords.  Has anyone gotten this to work with automatically generated
emails from Net::SMTP?  I can fire off an e-mail (Outlook) with the
appropriate pseudo-headers and it works, but the automatically generated
e-mails don't get the pseudo-headers read and set on the ticket.

Ideas??

John Alexander






More information about the rt-users mailing list