[rt-users] Trouble New Install

Darrin Walton darrinw at nixc.net
Fri Mar 15 20:07:28 EST 2002


  |+ Hello,
  |+ 
  |+ Just installed  RT but when I send mail to alias I get 
  |+ 
  |+ "No permission to create tickets in the queue 'general'."
  |+ 
  |+ How do I rectify this? The list is not so easy to search although
  |+ I am still trying ;-)

Its easy to search the documentation though.  You need to fix your
permissions.  You need to grant CreateTicket rights to Requestor.  Check
out the documentation, and FAQ at http://www.fsck.com/rtfm





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