[rt-users] suppressing correspondence to requestor
Sebastian Flothow
sebastian at flothow.de
Sun Mar 17 12:51:33 EST 2002
Hi,
I need to set up two email aliases for an RT queue. Whether the
requestor receives correspondence or not has to depend on which
address he has written to.
I configured the queue with these scrips:
OnCreate AutoreplyToRequestors with template Autoreply
OnCorrespond NotifyRequestors with template Correspondence
So now I need a way to prevent these scrips from running when the
requestor used the silent address, but I couldn't find anything in
the RT docs.
Has anyone done something similar? My approach would be to pipe
incoming mail on the silent address through a perl script which
replaces the requestor's address with a local one which redirects to
/dev/null.
--
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>
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