[rt-users] CONTRIB: MyQueues
Odhiambo Washington
wash at wananchi.biz
Wed Mar 20 09:51:35 EST 2002
* Andreas Kruthoff <andreas.kruthoff at softwired-inc.com> [20020320 15:26]: wrote:
> Hia
>
> Another nice modification to show the 'Age' of a ticket in the MyQueues
> panel. Your queue watchers will like it. Add the following to
> WebRT/html/Elements/MyQueues
>
> ...
> <TH ALIGN=LEFT>Queue</TH>
> <TH ALIGN=LEFT>Status</TH>
> <TH ALIGN=LEFT>Age</TH>
> <TH ALIGN=LEFT> </TH>
>
> <truncated>
>
> <%$Ticket->QueueObj->Name%>
> </TD><TD>
> <%$Ticket->Status%>
> </TD><TD>
> <%$Ticket->CreatedObj->AgeAsString%>
> </TD>
> <TD ALIGN=RIGHT>
> ...
>
> -andreas
Hello Andreas,
Is this also applicable to the latest version? I did not find MyQueues in there ;-)
Well, I am thouroughly an RT newbie!!
[root at ns2]#pwd
/opt/rt2/WebRT/html/Elements
[root at ns2]#ls -al My*
-rwxr-xr-x 1 root bin 1104 Nov 7 02:06 MyRequests
-rwxr-xr-x 1 root bin 1030 Nov 7 02:06 MyTickets
[root at ns2]#
thanks
-Wash
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