[rt-users] Mail Gate Problem - Aliases

Benjamin Boksa b.boksa at sidebysite.de
Wed Mar 20 12:57:44 EST 2002


> well chmod 644 on confing.pm from /mon/etc
> should work  

... and give everybody read-access to the password of the database.

I remember some articel about it in the archive, but I am not sure wether it
was

http://lists.fsck.com/pipermail/rt-users/2001-December/005542.html

or something else, that shows how to fix the problem.

Regards,

Benne


> On Thu, 14 Mar 2002 20:18:43 -0500
> CJ Lynce <cjlynce at twinsburg.lib.oh.us> wrote:
> 
>> Hi there... I'm recently set up RT2... got all the aliases typed out...
>> and tried to send a message to the mail gate... But it fails everytime.
>> I'm looked up on the lists, and found out about smrsh...  So i put a
>> symlink to /usr/lib/sendmail.d/bin (where smrsh looks...) and still,
>> nothing happens..
>> 
>> I'm running SuSE 7.3 w/2.4.17d (selfcompiled)...   Can anyone help?
>> 
>> This is the error mail I'm getting
>> 
>> -------------
>>    ----- The following addresses had permanent fatal errors -----
>> "|/usr/rt/bin/rt-mailgate --queue general --action correspond"
>>     (reason: 2)
>>     (expanded from: <rt at tpl005.twinsburg.org>)
>> 
>>    ----- Transcript of session follows -----
>> Can't locate config.pm in @INC (@INC contains: /usr/rt/etc /usr/rt/lib
>> /usr/lib/perl5/5.6.1/i586-linux /usr/lib/perl5/5.6.1
>> /usr/lib/perl5/site_perl/5.6.1/i586-linux
>> /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl .) at
>> /usr/rt/lib/RT/Interface/Email.pm
>> line 105.
>> BEGIN failed--compilation aborted at /usr/rt/lib/RT/Interface/Email.pm
>> line 105.
>> Compilation failed in require at /usr/rt/bin/rt-mailgate line 30.
>> BEGIN failed--compilation aborted at /usr/rt/bin/rt-mailgate line 30.
>> 554 5.3.0 unknown mailer error 2
>> 
>> 
>> 
>> 
>> Reporting-MTA: dns; tpl005.twinsburg.org
>> Received-From-MTA: DNS; tpl.twinsburg.lib.oh.us
>> Arrival-Date: Fri, 15 Mar 2002 07:15:53 -0500
>> 
>> Final-Recipient: RFC822; rt at tpl005.twinsburg.org
>> X-Actual-Recipient: X-Unix; |/usr/rt/bin/rt-mailgate --queue general
>> --action correspond
>> Action: failed
>> Status: 5.0.0
>> Diagnostic-Code: X-Unix; 2
>> Last-Attempt-Date: Fri, 15 Mar 2002 07:15:54 -0500
>> -------------------
>> 
>> I WAS GETTING THIS... but then it stopped and started with the message
>> above...
>> -----------------------
>>   ----- The following addresses had permanent fatal errors -----
>> /usr/rt/bin/rt-mailgate --queue technology --action correspond
>>     (reason: can't create (user) output file)
>>     (expanded from: <techbug at tpl005.twinsburg.org>)
>> 
>>    ----- Transcript of session follows -----
>> 554 5.3.0 cannot open
>> /usr/rt/bin/rt-mailgate.--queue.technology.--action.correspond:
>> Permission
>> denied
>> 550 5.0.0 /usr/rt/bin/rt-mailgate --queue technology --action
>> correspond... Can't create output
>> 
>> 
>> 
>> 
>> Reporting-MTA: dns; tpl005.twinsburg.org
>> Received-From-MTA: DNS; tpl.twinsburg.lib.oh.us
>> Arrival-Date: Fri, 15 Mar 2002 05:15:09 -0500
>> 
>> Final-Recipient: RFC822; techbug at tpl005.twinsburg.org
>> X-Actual-Recipient: X-Unix;
>> /usr/rt/bin/rt-mailgate.--queue.technology.--action.correspond
>> Action: failed
>> Status: 5.3.0
>> Diagnostic-Code: X-Unix; 73
>> Last-Attempt-Date: Fri, 15 Mar 2002 05:15:09 -0500
>> --------------------
>> 
>> And this is what my smrsh directory looks like
>> ------
>> drwxr-xr-x    2 root     root         4096 Mar 15 07:34 ./
>> drwxr-xr-x    3 root     root         4096 Mar 13 01:38 ../
>> lrwxrwxrwx    1 root     root           13 Mar 13 01:38 mail ->
>> /usr/bin/mail
>> -r-x--x--x    1 root     root       746860 Sep 23 23:25 mail.local*
>> lrwxrwxrwx    1 root     root           17 Mar 13 01:38 procmail ->
>> /usr/bin/procmail*
>> lrwxrwxrwx    1 root     root           23 Mar 15 07:34 rt-mailgate ->
>> /usr/rt/bin/rt-mailgate*
>> -r-x--x--x    1 root     root         6956 Sep 23 23:25 smrsh*
>> lrwxrwxrwx    1 root     root           17 Mar 13 01:38 vacation ->
>> /usr/bin/vacation
>> tpl005:/usr/lib/sendmail.d/bin #
>> -----
>> 
>> And this is what my /usr/rt/bin Looks like
>> ------------
>> drwxr-xr-x    2 root     rt           4096 Mar 15 03:42 ./
>> drwxr-xr-x    8 root     root         4096 Mar 15 02:58 ../
>> -rwxr-sr-x    1 root     rt           5136 Mar 15 02:59
>> mason_handler.fcgi*
>> -rwxr-sr-x    1 root     rt           4631 Mar 15 02:59
>> mason_handler.scgi*
>> -rwxr-sr-x    1 root     rt          29979 Mar 15 02:59 rt*
>> -rwxrwxr-x    1 root     rt           8858 Mar 15 02:59 rt-mailgate*
>> -rwxr-sr-x    1 root     rt          23821 Mar 15 02:59 rtadmin*
>> -rw-r--r--    1 root     root         3560 Mar 15 03:42 rtadminhelp
>> -rwxr-xr-x    1 root     rt           4459 Mar 15 02:59 webmux.pl*
>> tpl005:/usr/rt/bin #
>> ----------------
>> 
>> Sorry for all the junk... but maybe it will help you all....
>> 
>> --CJ
>> 
>> 
>> 
>> --
>> #!~ CJ Lynce      ~!#
>> #!~ Twinsburg Public Library     ~!#
>> #!~ cjlynce at twinsburg.lib.oh.us  ~!#
>> 
>> 
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 





More information about the rt-users mailing list