[rt-users] RT Web interface sometimes loses style

[Swayne, Mark A]

Are you using Mozilla?

I have had problems with Mozilla .9.6 - .9.9 not seeing some images and
stylesheets properly, if I did not *COMPLETELY* remove the previous version
before installing the update.

Most recently, moving from .9.8 to .9.9, I had to remove the (I use NT)
mozilla directory from the application data directory in my profile (that's
an NT profile, mind you).  Now that I have I nuked both the Mozilla
directory in Program Files and the App Data directory, everything is working
as expected.

In previous upgrades, I was able to keep the Aplication Data directory
without ill effect.

Good luck!

--Mark

-----Original Message-----
From: Alexander Dupuy [mailto:dupuy at systemdetection.com]
Sent: Wednesday, March 20, 2002 1:52 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] RT Web interface sometimes loses style


We installed RT 2.0.11, and after working out some version conflict
glitches between apache and perl everything seems to be working, except
that sometimes the stylesheet doesn't seem to "take" and the styles of
links etc. revert to defaults.  A few hits of the reload button usually
cures this, but not permanently. We see this with both Netscape 4.77 and
Konqueror 2.1.1 so I don't think this is a browser problem per se.

This is a pretty minor cosmetic flaw, but I'm wondering if anyone else
has seen anything like it, and if there might be a fix.  We have been
very pleased with the RT software otherwise; it's really quite good.

@alex

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