[rt-devel] Re: [rt-users] Bug in 'From' processing in 2.0.12?

[Jesse Vincent]

Simon Cozens submitted the following patch:

http://fsck.com/rt2/Ticket/Display.html?id=1348

	(login as guest/guest)

Does this make things better?

On Wed, Mar 27, 2002 at 08:47:11AM +0100, Jan Okrouhly wrote:
> I'm sure there is the bug (somewhere on RealName handling).
> I use 2.0.9 and results are similar (RT sometimes generates wrong From
> column as desc. bellow. The reason is that is sometimes stores Real Name
> into its database with " characters (I suppose derived from e-mail
> headers becaus I've seen/successfuly fixed the same bug on RT1).
> 
> On Tue, 26 Mar 2002, Phil Oester wrote:
> 
> > In version 2.0.11, line 294 of SendEmail.pm reads:
> >
> >       $self->SetHeader('From', "$friendly_name via RT <$replyto>");
> >
> > In version 2.0.12, it now reads:
> >
> >       $self->SetHeader('From', "\"$friendly_name via RT\" <$replyto>");
> >
> > Users which were autocreated on ticket submission show a 'Real Name'
> > field of:
> >
> > 	"Last, First"
> >
> > Comments sent from these users now arrive with the following 'From'
> > header:
> >
> > 	From: ""Last at rthost.mydomain.com, First" via RT"
> > <rt at mydomain.com>
> >
> > Any ideas why???
> >
> > -Phil
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
> 
> Jan Okrouhly
> ---------------------------------------\-\-\+\-\-\---okrouhly at civ.zcu.cz---
> Laboratory for Computer Science             |    phone: (420 19) 7491588
> University of West Bohemia                  | location: Univerzitni 22
> Americka 42, 306 14 Pilsen, Czech Republic  |     room: UI404
> ------------------------------------------73!-de-OK1INC at OK0PPL.#BOH.CZE.EU-
> 
> 
> _______________________________________________
> rt-devel mailing list
> rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.