[rt-users] Installation of NotifyWithAttachment

[Odhiambo Washington]

* Ferguson, Kevin <KFerguso at chi.navtech.com> [20020328 18:42]: wrote:
> 
> 
> > -----Original Message-----
> > From: Odhiambo Washington [mailto:wash at wananchi.biz]
> > Sent: Thursday, March 28, 2002 5:05 AM
> > To: Ferguson, Kevin
> > Subject: Re: [rt-users] Installation of NotifyWithAttachment
> > 
> > 
> > * Ferguson, Kevin <KFerguso at chi.navtech.com> [20020327 21:42]: wrote:
> > 
> 
> > > Then, use this action in a scrip or your choosing.  I modified the 
> > > OnCorrespond script to use this action instead of NotifyAllWatchers.
> > 
> > here is where I have issues: Does your scrip read like mine below?
> > 
> > OnCorrespond Notify-CORRESP/ATTACH-Requestor,Cc with template
> Correspondence
> 
> I don't know where your action names came from.

I see these action names in the perl script that is used to
install the perl modules!!

Did you use it? I've attached it - installer.pl



> My original action was
> 
>   OnCorrespond NotifyAllWatchers with template Correspondence
> 
> I changed this to
> 
>   OnCorrespond NotifyWithAttachment with template Correspondence
> 
> NotifyWithAttachment is the same as NotifyAllWatchers but with attachments.
> 
> > 
> > The other question that I've posted (unfortunately I hadn't 
> > read your e-mail)
> > regards notifications. Why are my requestors getting notified 
> > when a ticket
> > status changes to 'open'??
> 
> Do you have a OnTransaction scrip setup?


No I don't....




-Wash

-- 
Odhiambo Washington  <wash at wananchi.com>    "The box said 'Requires
Wananchi Online Ltd.  www.wananchi.com      Windows 95, NT, or better,'
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++
Take it easy, we're in a hurry.
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