[rt-users] can't display users/tickets under RT-2.0.9 (Oracle)
Harald Wagener
hwagener at hamburg.fcb.com
Thu May 2 13:27:56 EDT 2002
Bruno Riollet wrote:
>
> Hi,
>
> I'm pretty new with request tracker and pretty much annoyed right now.
>
> I installed RT 2.0.9 under Oracle 8i.
> Now that it's running, I created a couple of users and a couple of queues
> Then I created some entered new tickets in some of the queues.
>
> The problem is that seems that I can't list/display any users and any tickets at all.
> The only things I can list are: groups, keywords and queues.
>
> Did I miss something ?
>
> Any ideas anyone ?
Hello Bruno,
as far as I know, oracle is not officially supported (yet). First step would
be to upgrade to version 2.0.13, second step to ask jasse for (commercial
grade) support.
Regards,
Harald
--
Harald Wagener*An der Alster 42*20099 Hamburg*http://www.fcb-wilkens.com
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