Avoiding Mailing Actors (was: Re: [rt-users] (no subject))
Charlie Watts
cewatts at frontier.net
Thu May 2 19:54:23 EDT 2002
On Mon, 29 Apr 2002, Phil Homewood wrote:
> Please supply meaningful subjects when sending to this list.
>
> V S R A, Prasad (Prasad) wrote:
> > I am in the testing phase of RT. Here are the rules of my scrips,
> > but I donot get any mail to me as the Admin or the requestor. I can send a
> > mail from that unix system though. Any ideas where I could have missed.
>
> Your scrips look fine. Are you taking into account the fact that
> RT tries to never email the person performing the transaction?
I was thinking about adding a preference TO mail the person who modifies a
ticket - would anybody else find that useful, or has it already been done?
--
Charlie Watts
cewatts at frontier.net
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