[rt-users] RT fails when I send mail to -comment address.

[George Warnagiris]

I believe the system is looking for OwnerChange.pm in the path
/opt/rt2/lib/RT/Condition/OwnerChange.pm.  At least that's my interpretation
of the error.

Hope that helps,
George

-----Original Message-----
From:	Odhiambo Washington [mailto:wash at wananchi.com]
Sent:	Monday, April 29, 2002 5:45 AM
To:	RT-Users
Subject:	[rt-users] RT fails when I send mail to -comment address.


Hiya,

Does anyone have a clue why this happens? I thought it shouldn't ;-)
My rt addresses are setup correctly. However I see the error but I
just can't figure out what I missed while installing the
OwnerChange scrip.

How did I install it? Well, I just doenloaded the stuff into a
directory then ran the perl script, and it completed without an error.
I have also manually copied OwnerChange.pm /opt/rt2/lib/RT/ - What
is it that I missed?

<snip>
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  pipe to |/opt/rt2/bin/rt-mailgate --queue cs --action comment
    generated by cs-comment at wananchi.com

The following text was generated during the delivery attempt:

------ pipe to |/opt/rt2/bin/rt-mailgate --queue cs --action comment
       generated by cs-comment at wananchi.com ------

Can't locate RT/Condition/OwnerChange.pm in @INC (@INC contains:
/opt/rt2/etc /opt/rt2/lib /usr/libdata/perl/5.00503/mach
/usr/libdata/perl/5.00503 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd
/usr/local/lib/perl5/site_perl/5.005) at (eval 40) line 3, <STDIN> chunk 24.
Require of RT::Condition::OwnerChange failed.
Can't locate RT/Condition/OwnerChange.pm in @INC (@INC contains:
/opt/rt2/etc /opt/rt2/lib /usr/libdata/perl/5.00503/mach
/usr/libdata/perl/5.00503 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd
/usr/local/lib/perl5/site_perl/5.005) at (eval 40) line 3, <STDIN> chunk 24.
</snip>



-Wash

-- 
Odhiambo Washington  <wash at wananchi.com>    "The box said 'Requires
Wananchi Online Ltd.  www.wananchi.com      Windows 95, NT, or better,'
Tel: 254 2 313985-9   Fax: 254 2 313922     so I installed FreeBSD."   
GSM: 254 72 743 223   GSM: 254 733 744 121  This sig is McQ!  :-)


Artistic ventures highlighted.  Rob a museum.

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