[rt-users] Ticket URLs don't work when logged out
Ferguson, Kevin
KFerguso at chi.navtech.com
Mon May 6 16:13:14 EDT 2002
This works fine for me. The only difference I see is that I'm
using mod-perl, not FCGI.
ttfn,
kevin
> -----Original Message-----
> From: Sebastian Flothow [mailto:sebastian at flothow.de]
> Sent: Monday, May 06, 2002 2:48 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Ticket URLs don't work when logged out
>
>
> I'm having some trouble with the ticket URLs contained in the mail
> sent to queue watchers. They look like this:
>
> http://hostname/Ticket/Display.html?id=42
>
> They work fine when my browser is running and I'm already
> logged into RT.
> When I'm not logged in, RT displays the log-in screen (obviously),
> but after logging in, RT says "No ticket specified".
>
> I guess this is because the log-in form is sent as a POST
> request, like this:
>
>
> POST /Ticket/Display.html?id=42 HTTP/1.1
> [some header lines removed]
> User-Agent: iCab/2.7.1 (Macintosh; I; PPC)
> Content-Type: application/x-www-form-urlencoded
> Content-Length: [removed to protect the password]
>
> user=sflothow&pass=[removed]
>
>
> So RT (or Mason, or whatever) ignores the "?id=42" part of the URL
> because it's a POST request, and the POST data doesn't contain the
> ticket ID.
>
> I've verified this with iCab/2.7.1 on MacOS 8.6 and IE/6 on Win2K; RT
> is 2.0.13 (FCGI) on Apache 1.3.
> Can someone reproduce this problem on their system?
>
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