[rt-users] CC fields in comment/reply form

[Phil Homewood]

wozz+rt at wookie.net wrote:
> From perusing the archives, it would appear that the CC and Bcc fields in the
> reply/comment form don't perform any function, and there are no built in
> scrips to handle this.  Is this correct?    If so, where would that data (the
> CC and Bcc field contents) be accessible in the transaction (so I could write
> my own scrip for it)

You want the NotifyOtherRecipients and NotifyOtherRecipientsAsComment
scrips.