[rt-users] Keyword comments: suggestion

[Rehan van der Merwe]

Jesse,

A suggestion for functionality:  I would be useful if there were comments associated to keywords.  Often users are not quite sure how/where to classify the ticket and a quick comment regarding the keyword would go long way to solve this.

Regards,

Rehan van der Merwe
Neil Harvey & Associates (Pty) Ltd
http://www.nha.co.za
rehan at nha.co.za
Tel:  +27 21 6709237
Fax: +27 21 6709337