[rt-users] Incorrect Return-Path in Outgoing Email

[Casey McCarthy]

Hi all, first of all I would like to say that RT is a great product, we 
just upgraded from 1.0 to 2.0 and it works wonderfully. Thanks to all those 
that worked on it.

I have only one problem remaining. All of our e-mails go through a server 
named monk.int.uncommongoods.com and get forwarded to 
sandman.int.uncommongoods.com (the server that RT runs on). Both use Qmail 
as the MTA. The problem is that the email is sent out with a return-path of 
"sandman.int.uncommongoods.com" instead of "queuename at uncommongoods.com" 
where queuename is the actual queuename. This causes a lot of emails sent 
out to bounce, since other MTAs won't except messages with return-paths 
from the non-public domain (sandman.int.uncommongoods.com). How do i change 
that to a public domain (uncommongoods.com). Below is the bounced message 
(I xxx'd out the actual e-mail address).
Thanks so much in advance to whoever can help me!

Hi. This is the qmail-send program at sandman.int.uncommongoods.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<xxx at xxx.com>:
Connected to 212.114.202.114 but sender was rejected.
Remote host said: 501 5.1.8 <root at sandman.int.uncommongoods.com>... Domain 
of sender address root at sandman.int.uncommongoods.com does not exist

--- Below this line is a copy of the message.

Return-Path: <root at sandman.int.uncommongoods.com>
Received: (qmail 12008 invoked by uid 99); 9 May 2002 15:36:47 -0000
Date: 9 May 2002 15:36:47 -0000
X-RT-Loop-Prevention: UCG
Message-Id: <rt-66241-144565.1.13590912109437 at UCG>
Subject: [UCG #66241] Re: shipping
In-Reply-To: <rt-66241 at UCG>
Managed-BY: Request Tracker 2.0.13 (http://www.fsck.com/projects/rt/)
From: "Trevor via RT" <help at uncommongoods.com>
RT-Ticket: UCG #66241
X-Mailer: Perl5 Mail::Internet v1.33
Reply-To: help at uncommongoods.com
Precedence: bulk
RT-Originator: trevor at uncommongoods.com
To: xxx at xxx.com
Sender: Nobody <Nobody at sandman.int.uncommongoods.com>