[rt-users] Please could you help me configure the Web UI in RT

Yetish Joshi yetish at mailandnews.com
Thu May 16 06:53:55 EDT 2002


Hi,

This is all new to me so please could you go easy on me.

My setup is a Linux Mankrade 8.2 (with KDE interface) for i386 with Apache 
1.3.23., MySQL and RT2.

I've managed to install most of modules for Apache, Apache itself & MySQL as 
binaries by you using the Mandrake Discs.

This meant that if I typed localhost in Web Browser I would get nice page my 
Mandrake telling me that Apache is running correctly.

Now my problem is that when I apply the 5 lines to the script for FastCGI and 
rt to be setup in (see Apache with fastcgi in the RT/FM Installation 
guide), the next time I start the web server I get 'Forbidden 403  You don't 
have permission to access / on this server.'

If I comment the lines out the Apache lets me in and I can see the 
Apache-Mandrake welcome page.

If you guys require more information please let me know.

I was problems with starting up Apache if I used the mod_perl method and so I 
decided to use the FastCGI method.

Thanks in advance


Yetish

P.S Is there a way to view other postings apart from viewing the archives?





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