[rt-users] Owner Correspondence Scrip
Sebastian Flothow
sebastian at flothow.de
Sat May 18 12:19:57 EDT 2002
At 11:29 Uhr -0400 17.5.2002, Derek D. Martin wrote:
>If they don't
>receive a copy of the update, and the tech assigned to the problem
>drops the ball, they really have no way of knowing whether or not
>their update even made it into the system.
I think it's reasonable to assume that the update made it into the
system unless one receives a failure notification - that's the way
e-mail works (and paper mail too).
Personally, I'd be rather annoyed if I received an auto-response for
each update.
--
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>
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