[rt-users] Owner Correspondence Scrip

Sebastian Flothow sebastian at flothow.de
Sat May 18 12:19:57 EDT 2002


At 11:29 Uhr -0400 17.5.2002, Derek D. Martin wrote:
>If they don't
>receive a copy of the update, and the tech assigned to the problem
>drops the ball, they really have no way of knowing whether or not
>their update even made it into the system.

I think it's reasonable to assume that the update made it into the 
system unless one receives a failure notification - that's the way 
e-mail works (and paper mail too).
Personally, I'd be rather annoyed if I received an auto-response for 
each update.


-- 
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>




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