[rt-users] Block correspondence to web form address

[Sebastian Flothow]

At 14:22 Uhr +1200 23.5.2002, Gordon Smith wrote:
>We have a form on one of our sites where users can submit a message
>which is then forwarded to our helpdesk. What I'm trying to do is
>migrate them onto RT, but I've been unable to find out how I stp RT from
>sending a reply to the web server...

Create an alias which forwards mail to /dev/null, then have the web 
form use this as sender address. You should create this alias on the 
machine running RT, so that the autoreplies don't travel across the 
network.

Or, have the users enter their address in the form und use this as 
the sender. That way, they will receive the autoreply, and replying 
via RT is actually useful.


-- 
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>