[rt-users] Deleting Comments - HOWTO?

Camron W. Fox cwfox at fujitsu.com
Thu May 30 17:01:54 EDT 2002


Alle,

	Is there any way to (safely) delete a comment? Example: NUG uses "Comment"
vice "Reply" to a respond to a requestor and then realizes he/she has to use
"Reply", thus causing duplicate information in the ticket, a Comment meant
as a Reply and the actual Reply to the requestor.
	If not, this might be a useful addition to the Web interface in the future.
	All I have found in the archives are the scripts to delete dead tickets.

Best Regards,
Camron

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail:		cwfox at fujitsu.com
Phone:		(808) 934-4102
Pager:		(808) 934-1290
Cell:			(808) 937-5026







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