[rt-users] Promblems using URI2HTTP

[Douglas E. Warner]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

So, I've read about this wonderful variable named 'URI2HTTP' that will allow 
me to link to far-away websites and do magic things; but I can't make it 
work.
Besides http, https, and ftp which were aleady in config.pm, I can't get any 
of the others to work (or see them fail, for that matter).  I'm trying to add 
a 'wiki' link currently, but plan to move on to add 'cktid' (circuit id) and 
others.  Here is my current URI2HTTP:

%URI2HTTP=
    (
      'http' => sub {return @_;},
      'https' => sub {return @_;},
      'ftp' => sub {return @_;},
      'wiki' => sub { return @_; },
#      'wiki' => sub { @_ =~ |wiki://(\S+)|i; return 
"http://url.to.wiki.com/wiki/index.cgi?$1"; },
     'fsck.com-rt' => sub {warn "stub!";},
     'mozilla.org-bugzilla' => sub {warn "stub!"},
     'fsck.com-kb' => sub {warn "stub!"}
     );

As you can see, I've commented out the 'real' wiki link until I figure it out, 
and was using a 'fake' wiki link similar to ftp and http - but even this one 
fails (to create a link, that is - no error in my logs).  Even linking to a 
false protocol doesn't create a warning as it should (in 
RT::Link.pm->AsHREF()) and putting 'fsck.com-rt://stuff' in my ticket won't 
make a 'stub!' warning either.
Thanks for any help or examples on the 'correct' way to get this work.  I'm 
using rt 2.0.13, in case it matters - and I am restart-ing (not reload or 
graceful) httpd to get config changes to take - if this is wrong, let me 
know.

- -Doug

- -- 
Douglas E. Warner    <dwarner at ctinetworks.com>     Network Engineer
CTI/PAdotNET         http://ctinetworks.com        +1 717 975 9000
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.0.6 (GNU/Linux)
Comment: For info see http://www.gnupg.org

iD8DBQE9xCkUJV36su0A0xIRAsrpAKCGvsktI6/62NCVJZ07IWoh9+ernQCffDom
dpqqNc0Bjd/2MV8Grh3w2h4=
=4Bpn
-----END PGP SIGNATURE-----