[rt-users] Comments disappearing
Forrest Stanley
fstanley at netburner.com
Mon Nov 4 13:10:23 EST 2002
At 12:01 PM 11/4/2002 -0600, John Goerzen wrote:
>Hi,
>
>I have a weird problem on one of my RT2 installations.
>
>When I make a COMMENT on a ticket, I got a message back saying it's been
>recorded, and yet it's nowhere to be found.
>
>A reply or correspondence does exactly what it's supposed to do.
>
>Any ideas?
Log in as root and check your permissions. Be sure the group that your in
has the permission ShowTicketComments. (If you use individual permissions,
then just check your own rights)
>_______________________________________________
>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users
>
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
More information about the rt-users
mailing list