[rt-users] Problem with email FROM/SENDER fields

[Andy Coates]

> Andy:
> 
> It still doesn't work for me with qmail. Which 
> $SendmailArguments are you
> using ??

The same as you state below (except my -t is before -oi, but I doubt
that matters).

> It seems that my qmail does not add "Sender:" field when I 
> send directly,
> but it *does* add it when sent through the RT system.

I'm not sure what you mean by "directly" and "through" the RT system,
can you explain more?  If you mean just sending an email from a shell,
then my Qmail never added them either.  So it sounds like your changes
haven't had an effect...

I tested by sending an email to the queue mail address, and waited for
the autoreply to come back (which before had the Sender: but not after
using sendmailpipe).

I doubt it makes a difference, but I did restart RT (had made some WebRT
code changes earlier, unrelated).

Andy.




> my config.pm:
> $MailCommand = 'sendmailpipe';
> $SendmailArguments="-oi -t";
> $SendmailPath = "/usr/sbin/sendmail";   (/usr/sbin/sendmail ->
> /var/qmail/bin/sendmail)
> 
> thanks,
> Ayal.
> --
> 
> -------------------
> 
> 
> Andy Coates andy at bribed.net
> Mon, 11 Nov 2002 10:15:03 -0000
> 
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> 
> --------------------------------------------------------------
> --------------
> ----
> 
> > > > http://www.fsck.com/rtfm/article.html?id=105
> > >
> > > It doesn't really help if you're using Qmail and don't have
> > sendmailpipe
> > > anywhere.
> >
> > I thought this was in the docs, but my quick search doesn't 
> find it. I
> > guess it's only been made clear on the mailing list. sendmailpipe
> > isn't a command, it's a value for RT's $MailCommand 
> variable. RT pipes
> > mail directly to $SendmailPath and the right thing happens more
> > often. read the comment, and make sure $SendmailPath and
> > $SendmailArguments are set correctly.
> >
> > and as for qmail, the reason the Sender entry in the faq doesn't
> > address qmail specifically, is cause qmail doesn't insert sender
> > headers.
> 
> Thanks a lot for the clarification on sendmailpipe - it does indeed
> remove the Sender: header with Qmail (which also confirms your second
> paragraph).
> 
> Cheers,
> Andy.
> 
> -----
> 
> Message: 13
> From: "Andy Coates" <andy at bribed.net>
> To: "'seph'" <seph at commerceflow.com>
> Cc: <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Problem with email  FROM/SENDER fields
> Date: Sun, 10 Nov 2002 23:57:52 -0000
> 
> > > We would prefer to see the From field only and ommit the
> > "Sender" field at
> > > all!
> > >
> > > Can anyone suggest/help??
> >
> > This is *such* a common question, that it's answered in the FAQ and
> > mailing list archives. Why don't you take a look there?
> >
> > http://www.fsck.com/rtfm/article.html?id=105
> 
> It doesn't really help if you're using Qmail and don't have 
> sendmailpipe
> anywhere.
> 
> I sometimes see addresses like queue.domain.com at domain.com, or the
> common nobody at domain.com
> 
> Can't find any info on the former email address, probably qmail setup
> related.  If anyone has seen it and knows how to set it up properly,
> please let me know.
> 
> TIA,
> Andy.
> 
>