[rt-users] rt-mailgate losing messages on failures

Vivek Khera khera at kcilink.com
Tue Nov 12 10:33:21 EST 2002


>>>>> "BC" == Bruce Campbell <bruce_campbell at ripe.net> writes:

BC> The only time I've seen this has been when we've received a message with a
BC> blank body.  rt-mailgate attempts to create the ticket, but borks on doing
BC> the attachment, leaving you with a ticket in an indeterminate, but usually
BC> blank, state.

Yeah, I'd have thought so too, but the mail log showed the incoming
message was over 2k bytes long.

I think I'm gonna have the alias that calls mailgate also save to
another file, which will get rotated like a log file daily.




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