[rt-users] Users can't login

[Castro Escareno Guillermo]

Hi,

I recently upgraded the development server to Redhat 8.0, which comes with
apache 2.0, and many perl modules don''t work for 2.0 so I recompiled
apache 1.3 and mod_perl 1.26 frm rh 7.3 src rpms in order to have RT. The
problem is that although everything seems to be installed ok, everytime I
try to login (with any user), I get the ''Your username or password is
incorrect'' Error. I''ve tried changing the password with the ''rtadmin''
tool, unsetting password, etc. but still RT doesn''t let anyone login. The
environment is:

Linux 2.4.18-14 running Redhat 8.0
Apache 1.3.23
Perl 5.8.0
mod_perl 1.26.5
HTML::Mason 1.15

Has anyone fixed this problem? I already changed ''webmux.pl'' and
''Web.pm''
with the recommendations found in the archives (from CGI to mod_perl). Is
there something else I need to do?

We really need to get this system working, as we use it for our everyday
bug tracking.

Thanks!

Guillermo Castro
IT
EFEMCO
+52(818)173-3124