[rt-users] Preventing users to 'resolve' tikets

Phil Homewood pdh at snapgear.com
Wed Nov 13 00:51:36 EST 2002


Richard Soubyran wrote:
> Is there a way to prevent users to 'resolve' tickets?

Don't give them ModifyTicket. Of course, that will prevent
them from doing other things, which may or may not be a
problem for you :-)
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



More information about the rt-users mailing list