[rt-users] Preventing users to 'resolve' tikets
Phil Homewood
pdh at snapgear.com
Wed Nov 13 00:51:36 EST 2002
Richard Soubyran wrote:
> Is there a way to prevent users to 'resolve' tickets?
Don't give them ModifyTicket. Of course, that will prevent
them from doing other things, which may or may not be a
problem for you :-)
--
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
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